Open Positions
Office and Culture Coordinator
Description
We're a fast-growing performance marketing agency that manages tens of millions per month in direct-response ad spending for awesome direct-to-consumer brands.
We work with disruptive brands, and big budgets, and make crazy ideas come to life!
Our model is built upon the core values of Alignment and Transparency, which means that, unlike traditional agencies that win by charging huge retainers, Pilothouse wins by delivering huge results.
Alongside our team of 180+ members spanning Media Buyers, Copywriters, Content Managers, Landing Page Developers, Content Creators, Email & SMS Coordinators, CGC & Influencer Managers, we need an Office and Culture Coordinator to foster a productive, inclusive, and values-driven workplace while ensuring smooth office operations.
REQUIREMENTS:
- 1-3 years of experience in HR, office management, workplace operations, or employee engagement.
- Exceptional interpersonal and communication skills.
- Proven ability to plan and execute events and initiatives that enhance company culture.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency in Google Workspace, Slack, ClickUp, or similar tools.
ESSENTIAL QUALITIES:
- Proactive, solution-oriented mindset.
- Passion for creating positive and inclusive work environments.
- Keen attention to detail.
- Ability to build relationships across all levels of the organization.
THE DAY-TO-DAY:
- Manage employee milestone gifts and maintain inventory.
- Plan and execute company social events to boost engagement.
- Oversee office logistics (supplies, cleaning, equipment distribution).
- Support HR tasks like benefits enrollment, onboarding/offboarding, and recruitment coordination.
- Maintain accurate records of client products and ensure timely shipments.
- Assist with recruitment efforts, including interview scheduling and candidate communication.
ABOUT THE POSITION
Whether you're new to workplace operations or an experienced culture champion, we’re looking for someone who thrives in a fast-paced, people-first environment. You’ll work closely with the Director of People & Culture to ensure our office runs smoothly and our team remains engaged and motivated.
At Pilothouse, team culture is everything. We encourage creativity, collaboration, and a little bit of fun—whether that’s through social events, office perks, or just making sure the snack stash is always stocked.
ABOUT PILOTHOUSE
We’re focused on building a team of hustlers who are passionate about the Direct-To-Consumer space and eager to learn and grow. You’ll work with a team that has decades of marketing experience and values fresh perspectives.
APPLICATION INSTRUCTIONS
Along with your resume, please submit a cover letter and a brief explanation of why you’re excited about this role.
Feel free to include examples of how you’ve contributed to workplace culture or streamlined office operations in the past.
We appreciate your time and thank all applicants for their interest, but we will only be responding to shortlisted candidates.
BENEFITS
Perks:
- Benefits package through Sun Life (after 3-month probation
- Paid vacation
- Bike storage & dog-friendly office.
- Cold local beer on tap!
Job Type: Full-time
Pay: $45,000.00-$50,000.00 per year
Work Location: In person
Compensation
$45,000.00 - $50,000.00 per year